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Keep Good Clients in a Bad Economy


2:15 PM - 3:45 PM on Thursday, September 15th 2011

Roy Ginsberg, nationally recognized for his work as coach to lawyers in the areas of business developments practice management and career development, will provide the tools to help you deliver exceptional service, retain and develop more business from current clients, and increase referrals. Understand the service-related ethics Rules 1.2 and 1.5, and learn how to gain a competitive edge through excellent service.

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